I recently wrote an article for the Smarter Travel 2015 conference which can be read here: https://www.linkedin.com/pulse/2020-vision-smarter-travel-alex-burrows
This is the pre-cursor to a white paper that will be published in the next couple of weeks that takes a look at the future of travel in a relatively practical way, especially the concepts of intelligent mobility and mobility as a service. In the meantime, this is the starter for 10 – the question is, who will lead the change in transport – companies, customers or authorities??